FREE OF CHARGE - COLLECTION OF GOODS IN OUR OFFICE

Suitable if you want to receive the product quickly and not to pay for delivery. When ordering on Fitnesaveikals.lv page, simply indicate that you will pick up the product yourself at our office in Riga, Ezermalas 6 k-3. Please find our office here.

The product must be collected within 10 working days after Fitnesaveikals.lv has informed you (by e-mail) that your order has been prepared for collection.

PRODUCT RECEIPT TIMES:

• Week days from 9:00 to 18:00

ECONOMIC DELIVERY - DELIVERY OF GOODS TO OMNIVA THROUGHOUT LATVIA

• Suitable if you want to save, there is not much hurry and one of these receiving points is within easy reach. What do you need to do to get items with Omniva? Place an order on fitnesaveikals.lv and specify the delivery method "Omniva" with the desired receiving point;

• The service is available only to individuals;

• Cost of OMNIVA is standardized for parcels of all sizes -3.33 EUR or free for orders over 50Eur

• Maximum weight of the product - 30 kg;

• Product size restrictions (Width x Length x Height) - 38 x 64 x 41cm;

• When the ordered product is delivered to the specified Omniva receiving point, you will receive an SMS with a code to be entered into the parcel terminal. The order must be collected within 7 days.

COMFORT DELIVERY – WITH A COURIER

Suitable if you want to receive the product in your home. Goods weighing more than 30 kg are delivered only to the front door of the house (apartment house). In this case, please take care of bringing the product home (bringing it to the apartment). Delivery of the goods will take place 1-2 working days after receipt of the invoice payment.

PRODUCT DELIVERY TIMES:

• On the day of delivery, the courier will call you and inform you about a specific delivery time

SHIPPING COSTS:

• Receipt of goods by courier in Latvia - 5.69 EUR

FITNESAVEIKALS.LV SPECIAL DELIVERY - DELIVERY WITH INSTALATION

Suitable if you want to receive product in your home with installation and bringing it up to your flat/floor, so you could start training as fast as possible. Delivery time depends on our occupancy. To get information about this delivery, we are asking you to call and book time when you will need it. In conversation we will understand all needed information for us, and we will give you the price and delivery time.

PRODUCT DELIVERY TIMES:

• Depends on our occupancy. ( Find out the delivery time by calling us )

SHIPPING COSTS:

• Depends on how far delivery is needed, which floor, other encumbrances, and etc. ( Find out the delivery cost by calling us )

DELIVERY OF GOODS NOT IN STOCK

If any of the products offered in the store are not in stock, we will be happy to recommend a similar product to you or order the selected one. Manufacturers have different delivery times, so we will inform you, when the product will be in stock.

TYPES OF PAYMENT:

• By Internet banking or bank transfer (when placing an order, you will receive an invoice in your e-mail).

PRODUCT DELIVERY TIMES:

• From 5 to 30 days

RETURN OF GOODS

WARRANTY CLAIMS / RETURN OF GOODS

If you want to return the product within 14 calendar days, or apply for warranty service / replacement of the product due to defects, then you need to fill in the FORM below! After filling in the form within 1 working day we will review the application and contact you for further action plan. After filling in the form, the product must be delivered to us in Riga, Ezermalas 6 k-3 (Fitstore Office). You can deliver the product in the most suitable way for you - by Omniva, Courier or in person. In order for the product to be accepted for warranty service, it must comply with these terms - Terms of Purchase.

Warranty Claims FORM

MONEY REFUND

Once both parties have agreed on a refund, you must complete the form below so that we have an official document of You requesting a refund. After filling in the form, the money will be returned within 1 working day.

Money Refund FORM

MISTAKE IN DELIVERY PROCESS

If you have noticed any problems when received your order, please fill out the form below. Our warehouse manager will contact you within 1 working day.

Mistake in delivery process  FORM

In case of uncertainty, please call 67994044 or write to e-mail veikals@fitnesaveikals.lv